Many County buildings are now open to the public, but all County departments are maintaining crucial services during the pandemic.

If you visit a County building, you will be required to:

1. Complete an automated temperature screening.
2. Wear a mask while inside the building.

A list of critical services available online, by phone, or via email is below:

• Consumer Affairs / Weights and Measures
• Fiscal Operations
• Health and Human Services
• Treasury

For more information about available services, or if the department you need is not listed, please contact that department directly.

Health and Human Services

Children and Family Services

For information about services:

• Phone: 216-696-5437 (KIDS)

   

  Emergencies

• Emergency walk-ins are being accepted at the Jane Edna Hunter Building.

   

  Child Care Assistance

• Phone: 216-987-6929

   

  Long-Term Care

• Phone: 216-858-8405

For information about services:

• Phone: 216-443-5100
• Email: cuycsea@jfs.ohio.gov
• Visit the Web Portal

Administrative Hearings

• Phone: 216-443-5234

Automated Payment Line

• Phone: 800-860-2555

Fatherhood Initiative Services

• Phone: 216-348-3967

 

Paternity Establishment/Genetic Testing

• Schedule an appointment by:
  • Phone: 216-443-5136
  • Email: GT-EST-Appointments@jfs.ohio.gov

   

Job and Family Services

• Apply online; no walk-in applications are being accepted at this time. 

• Phone: 216-987-7392 Clients may drop off paperwork at any of our neighborhood Family Services centers using the self-service drop boxes available:
• Virgil E Brown: 1641 Payne Avenue, Cleveland, OH 44114
• Westshore: 9830 Lorain Avenue, Cleveland, OH 44102
• Quincy Place: 8111 Quincy Avenue, Cleveland, OH 44104
• Old Brooklyn: 4261 Fulton Parkway, Cleveland, OH 44114
• Jane Edna Hunter: 3955 Euclid Avenue, Cleveland, OH 44115
• Mt. Pleasant: 13815 Kinsman Avenue, Cleveland, OH 44120

   

Senior and Adult Services

For information about services:

• Phone: 216-420-6700.

Make a referral to Adult Protective Services

Treasury

Real Estate Taxes The Cuyahoga County Treasury Department encourages taxpayers to utilize the following recommended payment methods for a safe and secure way to pay your taxes: