Online Services

Many County buildings are now open to the public, but all County departments are maintaining crucial services during the pandemic.

If you visit a County building, you will be required to:

  1. Complete an automated temperature screening.
  2. Wear a mask while inside the building.


A list of critical services available online, by phone, or via email is below:


For more information about available services, or if the department you need is not listed, please contact that department directly.

Consumer Affairs / Weights and Measures


Report a scam:

File a complaint against a business:

File a gas complaint:

Request a Weights and Measures check: Explore personal finance tips, consumer info, and scam alerts:

Health and Human Services


Children and Family Services


For information about services:

  • Phone: 216-696-5437 (KIDS)



  • Emergency walk-ins are being accepted at the Jane Edna Hunter Building.


    Child Care Assistance

  • Phone: 216-987-6929


    Long-Term Care

  • Phone: 216-858-8405

Child Support Services


For information about services:

Administrative Hearings

  • Phone: 216-443-5234

Automated Payment Line

  • Phone: 800-860-2555

Fatherhood Initiative Services

Job and Family Services

Applying for Benefits
  • Apply online; no walk-in applications are being accepted at this time. 
PRC Information Line
  • Phone: 216-987-7392 Clients may drop off paperwork at any of our neighborhood Family Services centers using the self-service drop boxes available:
  • Virgil E Brown: 1641 Payne Avenue, Cleveland, OH 44114
  • Westshore: 9830 Lorain Avenue, Cleveland, OH 44102
  • Quincy Place: 8111 Quincy Avenue, Cleveland, OH 44104
  • Old Brooklyn: 4261 Fulton Parkway, Cleveland, OH 44114
  • Jane Edna Hunter: 3955 Euclid Avenue, Cleveland, OH 44115
  • Mt. Pleasant: 13815 Kinsman Avenue, Cleveland, OH 44120


Senior and Adult Services


For information about services:

  • Phone: 216-420-6700.

Make a referral to Adult Protective Services


Fiscal Operations



Real Estate Taxes The Cuyahoga County Treasury Department encourages taxpayers to utilize the following recommended payment methods for a safe and secure way to pay your taxes:

  • View and pay your tax bill online
  • Phone (English): 800-272-9829 to pay by credit/debit card
  • Phone (Spanish): 800-487-4567 to pay by credit/debit card
  • Mail: Cuyahoga County Treasurer, P O Box 94547, Cleveland, OH 44101-4547



    How could we make it better?
       Please leave a comment before submitting.
    Thank you for your feedback
    Your feedback means a lot to us. We use it to improve the experience of all of our users.