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Avoid Home Repair Scams in the Wake of Storms
The Cuyahoga County Department of Consumer Affairs urges homeowners to avoid home repair scams in the wake of damaging storms.
Be aware that fly-by-night repair companies often go door-to-door after storms. Do not sign contracts for repairs until you fully read the contract and take time to check out the company’s reputation.
To find a reputable home repair company:
- Ask your insurer for recommendations when you file an insurance claim. Or ask neighbors who’ve done similar work in the past for recommendations.
- Always research how a company has treated other customers. Read Better Business Bureau ratings and reviews at bbb.org. Or find reviews by searching a company’s name online with words like “scam” or “complaint”.
Know that contractors who solicit you at your home must provide you with a written three-day “right to cancel” that lets you cancel without penalty.
Find detailed tips for hiring a contractor from Consumer Affairs.
Read about homeowner claims in Ohio Department of Insurance’s Severe Weather Toolkit.
Find a map of cooling centers and sign up for Ready Notify weather and scam alerts from the Cuyahoga County Emergency Management at cuyahogacounty.gov/ready or 216-443-5700.
File complaints against utilities with the Public Utilities Commission at puco.ohio.gov or 800-686-7826.
Need help? Reach the Cuyahoga County Department of Consumer Affairs at 216-443-7035.