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photo portrait of Sheryl Harris

Sheryl Harris, Director

Cuyahoga County's Department of Consumer Affairs makes sure people who live or shop in Cuyahoga County get what they pay for. Our Weights and Measures Division tests store scales, gas pumps and other measures used in retail sales to consumers. Our Consumer Protection Division mediates consumer complaints against companies.

Consumer Affairs convenes Scam Squad, a multi-agency task force that helps Cuyahoga County residents avoid, report and recover from scams. Scam Squad’s collaborative model and projects, including Hang Up If cards, bitcoin ATM scam warnings and the educational Scamo bingo game, have been replicated by jurisdictions across the country.


Consumer Affairs Staff

Sheryl Harris, Director
Shaun Bland, Weights and Measures Supervisor
Drew Thomas, Consumer Affairs Specialist
Jill Gibson, Administrative Assistant
Cindy Predmetsky, Consumer Affairs Investigator
Terry Sullivan, Consumer Affairs Investigator
Adam Ayers, Weights and Measures Inspector
Neal Popovic, Weights and Measures Inspector
Brice Williams, Weights and Measures Inspector
Sarah E Markey, Weights and Measures Inspector

Contact Information


 Phone:
Consumer Affairs Main:
216-443-7035

Weights & Measures:
216-443-7035

Scam Squad Line:
216-443-7226

 Email:
ConsumerAffairs@cuyahogacounty.gov

 Address:
Cuyahoga County Administrative Headquarters
2079 East Ninth Street, Fourth Floor, 4-200
Cleveland, OH 44115

 

File a Complaint

Call 216-443-SCAM (7226) or use our online form.

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Consumer Affairs In The News

2026

HeadlineDateNews Outlet
Scammers count on you not to ask these questions, this new tool is designed to change that 8/12/26News 5 Cleveland
New appeals board could mean fines, stronger enforcement for businesses that violate laws, county ordinances.8/10/26Cleveland.com
Cuyahoga County moves toward stronger enforcement of deceptive gas pricing as complaints decline8/7/26WKYC
'Reloader scam' resurfaces in Cuyahoga County prompting warning, but what is it?7/28/26News 5 Cleveland
Screwed at the pump: Viral 'scam' turns out not to be true 5/31/26News 5 Cleveland
Bingo! Here’s how not to get scammed5/31/26Cleveland.com
Scam victim recovers $3,500 in cash thanks to quick action 5/13/26 19 News
Faulty cap blamed after water detected in fuel at Euclid gas station, Cuyahoga County officials say3/25/26WKYC
New CU DailyCast Features FTC, ‘Scam Squad’ Leader Discussing Successful Anti-Fraud Initiative3/18/26The CU Daily
Younger people are increasingly victims of online scams due to AI technology 3/4/26 Ideastream Public Radio
Cuyahoga County victims lost an average of $33,450 to scams in 2025 3/4/2619 News
The Watchdog : Episode 1: Scam alerts, money-saving tips, and more 3/4/26 19 News
The one thing you need to know to prevail over scammers and the psychological playbook they use3/4/2026News 5 Cleveland
Ask Cuyahoga: Scam Squad3/2/2026Ask Cuyahoga
Ohio residents are losing millions a year to sophisticated fraudsters 2/25/2026Cleveland.com
8 key signs it might be a scam: Scam Squad 2/25/2026Fox 8 News
Fairview Park seniors learn about scams2/9/2026Cleveland.com

 

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