Consumer Protection

Our Consumer Protection Division mediates consumer complaints against companies, investigates scams, and provides information to help consumers manage their money.

Cuyahoga County’s Consumer Protection Code broadly prohibits companies from misleading consumers in order to make a sale.

To reach an investigator, call 216-443-7035 or file a complaint.



Get tips on how to buy a car. Find out what to ask before you finance a car, and how to maintain your new or used car.



Get tips on hiring a contractor, housing and rentals. Find information to help manage property tax bills and find free income tax prep help.



Find out ways to get less junk mail in your mailbox. Learn how to avoid scams and malware when you shop online.


Personal Finance

Resources to help Cuyahoga County residents manage their money, credit and loans.