Scammed? Try to Stop the Payment
Printable Version of Stop The Payment
If you were scammed, act quickly to stop a scammer from getting your money. Scammers move fast, so every minute counts. Success isn’t guaranteed, but taking these steps may limit your losses.
If the payment was made:
Immediately report the loss to your bank’s fraud department.
By mail or courier (U.S. Postal Service, UPS, FedEx):
Call the U.S. Postal Inspection Service at 1-877-876-2455, press Option 2 to report the scam and request a parcel intercept. You’ll need the tracking number for the parcel and/or the delivery address when you call.
Contact the contact card issuer (the company whose brand is on the cards). Check the card packaging for fraud contact info. The FTC has fraud numbers and links for select gift card issuers at consumer.ftc.gov/articles/paying-scammers-gift-cards#Report
OR contact the store(s) where the cards were purchased to tell them you were scammed. You will need the card numbers/images and receipts to freeze unspent cards.
Report suspicious calls and emails:
Scam Squad at 216-443-SCAM (7226) or using our online form.
Report Online