Visitor/Drop Off Information

Visitation is held on Thursdays from 5 pm -7 pm when permitted. All visitors (including minors) must be approved by the Cuyahoga County Adult Probation Department prior to entering the facility. Approval typically takes 7 business days. All visitors (including minors) must pass through a metal detector prior to entering the facility. Lockers are available to secure all personal property as nothing is permitted in the facility. You are permitted to leave a drop off for your family member before or after your visit. This drop off must be turned over to staff and searched before going to your family member.


Drop offs are on Monday, Wednesday, and Friday from 9 am – 11 am or 5 pm – 7 pm. All drop offs are inventoried and searched by staff prior to being given to your loved one. Anyone doing a drop off should enter the facility through the client entrance at the side of the building. Please reference the Frequently Asked Questions for a list of suggested/prohibited items.


Healthy Families Program Build Strong Communities Program

family smiling togetherThe Healthy Families Program Build Strong Communities Program was established to facilitate and promote positive connections, the fulfillment of basic needs, and establish and maintain positive relationships and mental health amongst various family dynamics while assisting with the reintegration back into the community. All services are free of charge, voluntary, and confidential provided by a collaboration between Oriana House, Inc. and other community agencies and organizations. Maintaining healthy connections becomes a more complicated challenge for families when a parent is incarcerated. This difficulty has been related to the adverse effects displayed in children during a parent’s incarceration. This program has been designed to assist with this. Components of the program includes parenting, courthouse, and financial literacy classes, family together events, communication projects, discussion groups, case management, additional visitation, and monthly field trips. These activities take place on a weekly to bi-weekly basis. All persons attending these events must be approved visitors, including the children. Clients are responsible for signing their families up to attend the events.

View the Family Matters brochure.